EagleOne Deposit System Issues Resolved

Updated on 1/15/14 11:45 AM: The EagleOne Deposit system issues have been resolved. If anyone is experiencing lingering issues, please contact the Help Desk. Updated on 1/14/14 9:45 AM: The EagleOne Deposit system continues to be unreliable.  Some transactions will process, while others will not.  Technicians are continuing to work on the problem. If you […]

Reporting Center in Sharepoint Down

Update:  1/13/14:  2:00 PM: Reporting Services are now back up and running.  Please report any issues to the Help Desk. Update:  1/13/14 – 11:00 AM: IT staff is continuing to work on this issue.  This problem impacts any staff or faculty member (not students)  trying to execute a report within SharePoint Reporting Services.  This does […]

Software License Server Updates for SPSS, ArcGIS, & others

Originally posted 1/8/14 – 9:00 AM: License servers for SPSS, Geomatica, Mathematica, ArcGIS, Eviews, Geneious, Vector Works & PhotoPlan will receive updates on Wednesday between 10 AM and 12 PM.  As a consequence of this update, there may be some brief time (estimated at five minutes) when the software may not be available as each […]

Apogee ResNet Downtime Tuesday/Wednesday

UPDATE – 1/8/14 – 9:22 AM: The Apogee work has been completed, but there are some lingering issues in Jefferson Hall and University Apartments Building #2.  These remaining issues are expected to be resolved this morning.  Please contact the Apogee ResNet student support center at 1-877-478-8808 if you have questions or concerns. Originally posted 1/6/14 […]

Banner Year-End Downtime 12/31-1/2

Originally posted – 12/30/13 – 10:00 PM Banner INB, SSB, EagleNet, and Reporting from SharePoint.umw.edu will be unavailable from 11:00 PM, Tuesday, December 31st through 8:00 AM, Thursday, January 2nd as annual year-end processing is completed on these systems.  This means that actions like viewing grades, class schedules or student payments through Banner via EagleNet/EaglePay […]

EagleNet and UMW Blogs Downtime

EagleNet and UMW Blogs each have downtime scheduled over Thursday and Friday: UMW Blogs downtime begins Thursday – more info is available here: http://technology.umw.edu/helpdesk/advisory/umw-blogs-downtime-thursday-friday/ EagleNet downtime – Begins at 8:00 AM Friday – more info is available here: http://technology.umw.edu/helpdesk/advisory/eaglenet-scheduled-downtime-begins-friday/

EagleNet Downtime Update

UPDATE:  12/20/13 – 11:34 AM: EagleNet is back up and functioning. Due to the change of address, some requests from off campus may attempt to go to the old address.  Please be patient as the update ripples through the Internet over the next several hours.   UPDATE:  12/20/13 – 10:00 AM: EagleNet maintenance is continuing.   […]

UMW Blogs Downtime Thursday & Friday

UPDATE:  12/20/13 – 10:00 AM: UMW Blogs Maintenance is complete.   Originally posted 12/19/13 – 11:00 AM The following information was provided by the Division of Teaching and Learning Technologies.  DTLT manages UMW Blogs, so please utilize their contact info at the bottom of the page if you have questions or concerns.  If DTLT posts […]

Apogee ResNet Maintenance Overnight

Posted 12/17/13 – 9:15 AM The UMW Help Desk has received notice from Apogee that network maintenance will be performed on the student Residential Network on Wednesday, December 18, 2013 between the hours of 4:00 AM and 6:00 AM.  Users can expect service interruptions for up to 10 minutes during this maintenance window. If you […]

Apogee Res Net Wireless Down

UPDATE 8:00 PM, 12/13/13 Apogee reported that the wireless issues have been resolved.  If students are experiencing continued issues please contact Apogee customer service. —— Originally posted 12/13/13 – 5:10 PM The UMW Help Desk has confirmed with Apogee Res Net support that the Apogee wireless network is currently experiencing unscheduled downtime.  Apogee technicians are […]