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Student Employees - Department of Information Technologies

The Department of Information Technologies employs students in several different areas across the department. Student employees working for the department might work at the Help Desk, may provide assistance to the staff in Network and Communications Services, may work as a Resident Technology Assistant, or in one of our other units. Our student employees are valued and valuable members of our team.

Brief descriptions of the areas of responsibilities are:

Digital Media Specialists (DMS) - Students working as Digital Media Specialists work with faculty, staff, and students in the use of multimedia, digital media, and other applications to produce – or help others produce – quality products.  These products help to support the training and user documentation of the Department of Information Technologies;  DMS's may also work with others as they acquire skills that will allow them to create such projects on their own. see more...

Networks and Communications Aide - Students will be asked to perform a variety of tasks including but not limited to, disabling user accounts, updating documentation, tracing cables, assisting with inventory, monitoring e-mail, Clean Access, Internet Connectivity, and other Network applications as needed after Business hours and possibly weekends.  see more...

Help Desk Student Employee - The Help Desk is one support mechanism of the Department of Information Technologies (DoIT) at the University of Mary Washington. Help Desk Personnel is are both full time employees and part time student aides. Each student aide is responsible for providing technical support to the faculty, staff, and students. Individuals working at the Help Desk serve as the primary contacts for technology questions and concerns at the University.  Students who work at the Help Desk must have superior technical as well as customer service skills.  They must be able to answer the telephone, and to help those who may not be adept at describing technical problems give us the information that we need to help solve their problems. As a Help Desk student employee, the student must maintain the proper balance between academic responsibilities and the responsibilities of the position.  The student employee is often the first point of contact between the user and DoIT;  as a representative of DoIT, it is imperative to demonstrate courtesy and professionalism at all times. see more...

Resident Technology Assistance (RTA) - The RTA program is an extension of the UMW Department of Information Technologies (DoIT) Help Desk. Each RTA is responsible for providing technical support to UMW faculty, staff, and students.  RTA's are assigned to specific residence hall(s) and academic building(s), and provide technical support to users in those buildings.  RTA's must maintain the proper balance between academic responsibilities and the responsibilities of the position.  The RTA is often the first point of contact between the user and DoIT;  as a representative of DoIT, it is imperative to demonstrate courtesy and professionalism at all times. see more...

Division of Teaching and Learning Technologies (DTLT) - The Division of Teaching and Learning Technologies (DTLT) works on large and small projects with faculty and students to improve their teaching and learning through the use of technology. Our student aides assist DTLT staff on these projects, gaining valuable experience working as part of a collaborative team as well as developing their own technology skills. see more...

To Apply:

To apply for any of these positions, please see this page.