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What can I delegate?

  • All routine or even sporadic clerical duties (filing, counting, sorting, routine reports)
  • Making minor decisions
  • Answering routine questions
  • Minor staffing problems such as scheduling
  • Anything your employees are expected to do when you're not there
  • Jobs that can develop the employee in other areas for potential promotion

What should I not delegate?

  • An emergency or short-term task where there's not time to explain or train
  • Morale problems
  • A presentation to investors about your company's financial performance and future plans
  • A job no one else in the company is qualified to do
  • Personnel issues such as hiring, firing or disciplinary matters