ILLIAD: Interlibrary loan/document delivery FAQ

ILLIAD

ILLIAD is UMW Libraries' online system for managing InterLibrary Loan and Document Delivery requests.

Watch our video on using ILLIAD for Document Delivery and Interlibrary Loan.

INTERLIBRARY LOAN (ILL)

What is Interlibrary Loan (ILL)?

Interlibrary loan is a service that provides access to books, journal articles, dissertations, and other materials that are not owned by the UMW Libraries.  If you have a citation for an item that UMW Libraries does not own, you may make a request to borrow it. The ILL office will locate a lending library.

Who may request an ILL?

ILL requests may be submitted by any current student, faculty, or staff member of UMW. Guest patrons, secondary card holders, students auditing a class, and people not affiliated with UMW are not eligible for this service.

How do I request an ILL?

Requests are submitted electronically through ILLIAD. First-time users must Create an ILLIAD Account before being able to submit requests.

What does an ILL cost?

Students may submit up to ten requests each semester at no charge. A $2.00 charge will be assessed for each additional request, including requests for items that are owned by the UMW Libraries. Charges will be posted to the student's Library account. Faculty and staff are not charged for interlibrary loan requests.

How many ILLs may I request?

Students are limited to 20 active requests at a time. Active requests include loans requested or received but not yet returned, and articles requested. All attempts should be made to use the resources available in the UMW Libraries first. Check our Catalog and our Journal Finder before submitting a request. If a UMW item is checked-out, you may recall it online or at the Simpson or Stafford Library Circulation Desk.

How long does it take?

Allow 1 - 2 weeks for most requests to be processed and received. Some requests may take longer.

How will I know when my ILL arrives?

You will be notified via your UMW email account when your ILL materials have arrived.

Where do I pick up my ILLs?

Books and microforms must be picked up at the Circulation Desk in Simpson Library or the Stafford Library, depending upon your affiliation. Some materials are designated library-use only by the lending library and must remain at the library for the entire loan period.

Most photocopies will be sent electronically to your ILLIAD account unless otherwise requested, and you can access these articles by clicking on 'View Electronically Received Articles' in your account. It will be your responsibility to print or download each article within 30 days of receipt. Articles received in paper format will be held at the Circulation Desk in Simpson Library or the Stafford Library for pick up. Faculty and staff at the Fredericksburg campus will receive articles in paper format through campus mail.

How long may I keep my ILL material?

Photocopies are yours to keep. The electronic copy in your account will be deleted after 30 days. The due date for books and microforms, which is set by the lending library, is indicated on the label that is attached to the item.

NOTE: Students involved in semester-long research projects may need to resubmit requests for certain items. Libraries will not loan books for the entire semester.

Can ILLs be renewed?

ILL books and microforms may be renewed unless the label contains the statement 'NO RENEWAL.' To request a renewal, click on 'Check Current Requests' and then 'View/Renew Checked Out Items' from your ILLIAD account. The borrower should continue to use the material while the renewal request is pending. Renewals are approved or denied by the lending library. You will be notified by email of the renewal due date or denial of the renewal request.

NOTE: Renewal requests are allowed from one to seven days before the book is due.

What if ILLs are returned late?

A charge of $2.00 per day will be assessed for each overdue ILL item. There is a seven-day grace period before fines begin to accrue. Charges will be posted to the borrower’s Library account. Email notices for overdue materials will be sent one, two, and three weeks after the due date. Patrons are blocked from using ILLIAD after the third overdue notice is sent.
Frequent late returns will result in the termination of ILL privileges.
Book drops are located in the front wall of Simpson Library and near the entrance to the Stafford Library for after-hour returns.

WHAT IF I FORGET MY PASSWORD?

Please contact the ILL Office in Simpson Library, at 540-654-1746, or the CGPS Stafford Library, at 540-286-8025 or cgpslib@umw.edu, to request that your password be reset to "ill".

DOCUMENT DELIVery

What is DOCUMENT DELIVERY?

Document Delivery is a service that allows faculty, staff, and currently enrolled students affiliated with one UMW campus to request books and articles from the other UMW campus.

Who may request document delivery?

Students at the Stafford campus may use Document Delivery to request only items held by Simpson Library, and students on the Fredericksburg campus may request only items held by the Stafford campus Library. Faculty and staff, regardless of campus affiliation, may request items from either Library. Guest patrons, secondary card holders, and those not affiliated with UMW are not eligible for this service.

HOW DO I REQUEST DOCUMENT DELIVERY?

Requests are submitted electronically through ILLIAD. First-time users must Create an ILLIAD Account before being able to submit requests.

How long does it take?

Most items will be available within three days of the date of your request.

HOW MUCH DOES DOCUMENT DELIVERY cost?

Requests for books are free. For students, a $2.00 charge will be assessed for each requested article. Charges will be posted to the student's Library account. There is no charge to faculty and staff for document delivery requests.

How many DOCUMENT DELIVERY requests are Allowed?

There is no limit on the number of document delivery requests.

HOW WILL I RECEIVE my BOOK OR ARTICLE?

Students' books will be available for pickup at the Stafford Library or Simpson Library, depending on your affiliation, and will be checked out to you using your EagleOne card. Books for faculty and staff on the Fredericksburg campus will be sent through campus mail to departmental offices. Faculty and staff on the Stafford campus will pick up their books at the CGPS Stafford Library.

Most articles will be sent electronically to your ILLIAD account unless otherwise requested; you can access these articles by clicking on 'View Electronically Received Articles' in ILLIAD. It will be your responsibility to print or download each article within 30 days of receipt. Articles not delivered electronically will be held for pickup at the CGPS Stafford Library or Simpson Library.

How will I know when my BOOK OR ARTICLE is AVAILABLE?

You will be notified via an email sent to your UMW email account when your requested materials are available.