What is the Help Desk ?

The Help Desk is a staff of desktop support personnel, including full-time employees and part-time student aides. Their job is to respond to any technology-related problems or questions that people may have at the University.

The advantage of going through the Help Desk is efficiency. Because our systems are undergoing constant change, it is hard for everyone to sort out where to go if there is a problem with Eaglelink, or Blackboard, or E-mail, or even your own computer. Rather than having YOU sort that out, let the Help Desk do it.

When you call needing assistance, if the Help Desk representative cannot help you directly, they will route your question to the appropriate person. It's easier for you, and it's a more efficient way for the University to respond to your needs.

Remember: 654-2255. It's all you need!