How do I receive my rebate?
An eligible student does not need to do anything to receive the rebates. If the student wants any credits from the rebates to apply toward a future term, the Future Credit Selection Form must be completed. This form provides the option to allow any possible credits to be held as a deposit and applied to the summer or fall 2020 semester.
If the form is not completed by April 8, 2020, then a rebate will be posted to the student’s account. Refunds will be issued to students in the form of a check or direct deposit. Students can sign up for direct deposit using the instructions at the bottom of the Office of Student Accounts webpage. To avoid delays, please be very careful to provide accurate banking information.Last updated: April 2, 2020 6:32 am
Can I expect a rebate for an exact amount?
Our team has been working tirelessly to determine the most equitable way to help students recover a portion of their spring 2020 semester housing, dining, and parking fees. After researching other institutions and performing detailed analyses, we developed an intricate and individualized process, meaning that it will take considerably more staff time than simple solutions. We believe, however, it is in keeping with our UMW values to treat each student’s rebate/refund as a unique situation.Last updated: April 1, 2020 5:38 pm
How will the housing rebate be calculated?
All residential students will receive a rebate using a March 15 departure date. Only students with housing contracts currently in effect will be eligible for a rebate.
A credit will be posted to your student account. Since a number of factors – such as room type – cause housing costs to vary, each student’s credit amount will be different.Last updated: April 1, 2020 5:38 pm
How will the dining rebate be calculated?
If you participated in a spring dining plan, your refund will be based on a March 15 end date.
A credit will be posted to your student account based on your meal plan type, regardless of your remaining meal swipes or flex balances. Similar to housing, this will result in variable rebates reflective of each plan’s cost and mix of meals and flex dollars.Last updated: April 1, 2020 5:37 pm
How will the parking rebate be calculated?
If you obtained a parking decal for spring semester, you will receive a partial refund.
A credit will be posted to your student account based on the type of parking decal you purchased, for campus or Eagle Landing.Last updated: April 1, 2020 5:37 pm
Will there be a rebate for tuition, books, and fees?
Because instruction is continuing, no refunds will be issued for tuition, books, lab fees, or other academic expenses. Similarly, auxiliary fees will not be refunded.Last updated: April 1, 2020 5:36 pm
How will the rebate be applied to my student account?
The sum of these credits will be recorded on your UMW student account and applied to any outstanding balance you have. Once your outstanding balance is satisfied, any overage (rebate in excess of the amount you previously owed) will be refunded to you, unless you opt to have the rebate applied to a future semester.Last updated: April 1, 2020 5:34 pm
Will the rebate affect my financial aid?
Your decision may impact future financial aid options. Students who receive Title IV financial aid, participate in select government educational programs, or who are graduating seniors may not be eligible to select a credit option. Please consult with the Office of Financial Aid at firstname.lastname@example.org for guidance.Last updated: April 1, 2020 5:32 pm
When will I receive my rebate?
Our goal is to complete the process by May 1. Bear in mind that each student’s account must be individually analyzed and calculated. This is further complicated by mandated teleworking in Virginia. Please remain patient as we work to provide the most generous refund possible.Last updated: April 1, 2020 5:31 pm
In what form will I receive my rebate?
Checks will be mailed via USPS to the student’s home address. Direct deposits will be processed through normal banking channels.Last updated: April 1, 2020 5:30 pm
Who can I contact about my rebate?
You can view your student account online through EaglePAY to learn the amount of your credit and refund as soon as they are posted. Questions or requests for clarification should be directed to Student Accounts at email@example.com. At this time, email is the best way to communicate with our teleworkers. However, we respectfully request that you wait until the refunds/rebates have been processed so they those doing so can work as quickly as possible.Last updated: April 1, 2020 5:29 pm