{"id":88146,"date":"2018-03-26T11:06:54","date_gmt":"2018-03-26T15:06:54","guid":{"rendered":"https:\/\/www.umw.edu\/news\/?p=88146"},"modified":"2018-03-27T12:06:25","modified_gmt":"2018-03-27T16:06:25","slug":"apple-executives-success-proves-power-of-liberal-arts","status":"publish","type":"post","link":"https:\/\/www.umw.edu\/news\/2018\/03\/26\/apple-executives-success-proves-power-of-liberal-arts\/","title":{"rendered":"Apple Executive&#8217;s Success Proves Power of Liberal Arts"},"content":{"rendered":"<p>At the end of her final year at Mary Washington, English major Jennifer Dockeray Muniz \u201994 put the finishing touches on her last assignment \u2013 a paper for geography professor Donald Rallis. Then she headed to a computer lab in the basement of Trinkle Hall.<\/p>\n<figure id=\"attachment_88147\" aria-describedby=\"caption-attachment-88147\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"88147\" data-permalink=\"https:\/\/www.umw.edu\/news\/2018\/03\/26\/apple-executives-success-proves-power-of-liberal-arts\/image002\/\" data-orig-file=\"https:\/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002.jpg\" data-orig-size=\"2048,1536\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image002\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Jennifer Dockeray Muniz &amp;#8217;94 is director of America\u2019s Retail Contact Center at Apple. She credits much of her career success with the computer giant to her liberal arts education at Mary Washington, where she majored in English. &lt;\/p&gt;\n\" data-medium-file=\"https:\/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-300x225.jpg\" data-large-file=\"https:\/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-1024x768.jpg\" class=\"wp-image-88147 size-medium\" src=\"https:\/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-300x225.jpg\" alt=\"Jennifer Dockeray Muniz '94 is director of America\u2019s Retail Contact Center at Apple. She credits much of her career success with the computer giant to her liberal arts education at Mary Washington, where she majored in English.\" width=\"300\" height=\"225\" srcset=\"\/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-300x225.jpg 300w, \/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-768x576.jpg 768w, \/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-1024x768.jpg 1024w, \/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-1140x855.jpg 1140w, \/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002-600x450.jpg 600w, \/\/www.umw.edu\/news\/wp-content\/uploads\/sites\/7\/2018\/03\/image002.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-88147\" class=\"wp-caption-text\">Jennifer Dockeray Muniz &#8217;94 is director of America\u2019s Retail Contact Center at Apple. She credits her career success with the computer giant to her liberal arts education at Mary Washington, where she majored in English.<\/figcaption><\/figure>\n<p>The students would only get credit for their papers if they turned them in using a new tool called email, Rallis had told them.<\/p>\n<p>\u201cWe walked to his office to make sure he got it,\u201d Muniz said. \u201cWe thought: That cannot work.\u201d<\/p>\n<p>Three years later, Muniz took a temporary job at Apple in Austin, processing orders for the computer giant\u2019s education division. Over the next two decades, she worked her way up to director of America\u2019s Retail Contact Center, today managing 1,000 people.<\/p>\n<p>\u201cThe world started changing,\u201d Muniz said. She credits her liberal arts education from UMW with preparing her to change with it.<\/p>\n<p>More and more, companies like Apple are recognizing the value of degrees like hers, which emphasize communication and complex thinking over technical savvy alone.<\/p>\n<p>When she first started out, though, Muniz was a bit of a trailblazer.<\/p>\n<p>\u201cFrom day one, a huge part of my job was being able to successfully navigate a nontraditional business unit,\u201d she said. \u201cWe always say [at Apple] that even if you\u2019re not building a product, we are made of small teams that have the ability to debate, to wrestle with concepts and to synthesize ideas. It\u2019s about being able to form arguments on the fly, to really state your points and simplify.\u201d<\/p>\n<p>Core communication skills, Muniz calls them. UMW also gave her a cultural awareness that some would only grasp a decade or more later.<\/p>\n<p>\u201cI talk to people who say, \u2018I studied finance and learned how to do this report.\u2019 I say, \u2018I spent a lot of time thinking about sub-Saharan cultures,\u2019\u201d she said. \u201cThe University of Mary Washington was a great foundation for me and a great growth experience.\u201d<\/p>\n<p>A glut of media \u2013 from new books to national publications \u2013 suggest that tech companies more and more are looking for workers with liberal arts educations.<\/p>\n<p>\u201cThat \u2018Useless\u2019 Liberal Arts Degree Has Become Tech\u2019s Hottest Ticket,\u201d trumpeted a 2015 headline in <em>Forbes<\/em>.<\/p>\n<p>\u201cFrom Silicon Valley to the Pentagon, people are beginning to realize that to effectively tackle today\u2019s biggest social and technological challenges, we need to think critically about their human context \u2013 something humanities graduates happen to be well trained to do,\u201d according to a story in <em>Harvard Business Review<\/em> last July citing three new books on the topic. \u201cWhat matters now is not the skills you have but how you think. Can you ask the right questions? Do you know what problem you\u2019re trying to solve in the first place?\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the end of her final year at Mary Washington, English major Jennifer Dockeray Muniz \u201994 put the finishing touches on her last assignment \u2013 a paper for geography professor Donald Rallis. Then she headed to a computer lab in the basement of Trinkle Hall. The students would only get credit for their papers if [&hellip;]<\/p>\n","protected":false},"author":831,"featured_media":88148,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"umw_cb_additional_links":[[]],"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_advisory_expires_time":"","_advisory_meta_include":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[704],"tags":[],"topics":[5145],"class_list":{"0":"post-88146","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-top-stories","8":"topic-technology-humanity","9":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Apple Executive&#039;s Success Proves Power of Liberal Arts - News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.umw.edu\/news\/2018\/03\/26\/apple-executives-success-proves-power-of-liberal-arts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apple Executive&#039;s Success Proves Power of Liberal Arts\" \/>\n<meta property=\"og:description\" content=\"At the end of her final year at Mary Washington, English major Jennifer Dockeray Muniz \u201994 put the finishing touches on her last assignment \u2013 a paper for geography professor Donald Rallis. 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