Edward Gray (egray)

by

Director of IT Service Delivery

Hurley Convergence Center Room 112
egray@umw.edu
540-654-1564


Academic Degrees

B.S., Hampden-Sydney College; MS-MIS, University of Mary Washington

Edward Gray has been with UMW since August of 2000. He has held various positions in IT during his career here at Mary Washington.

Gray has presented at several regional conferences including the annual Mid-Atlantic Banner Users Group and the annual Association of Collegiate Computing Services of Virginia.

Gray is active in professional and social organizations. He is currently serving as the Assistant Manager for the itSMF USA Higher Education Community of Interest. Gray holds several technical and best-practice certifications. More complete information can be found on his website, http://www.edwardgray.com.

Edward Gray in the News

Gray Appointed to National Board

Edward Gray, Systems Integration and Support Specialist in UMW’s IT Support Services, has been appointed to the IT Service Management Forum’s USA Chapter Board of Directors. The Board provides guidance and support for the itSMF USA Local Interest Groups and Communities of Interest across the nation. Gray is filling a Read more…

Gray to Present at Conferences

Edward Gray, systems integration and support specialist in UMW’s IT Support Services, has a busy semester ahead. He will be presenting on three different topics at three different conferences through May. Gray will be presenting “A Walk Through ‘The Phoenix Project’” at the annual ACCS VA conference in March 2017, to Read more…

Gray Presents at National Conference

Edward Gray, systems integration and support specialist in UMW’s IT Support Services, presented “Measuring Success: An Introduction to Metrics” at the annual Service Management FUSION conference on Wednesday, November 2, 2016. The presentation provided more than 100 attendees with foundational knowledge on the topic of metrics, including their definition, selection and Read more…

Gray Authors Article on Metrics

Edward Gray, systems integration and support specialist in UMW’s IT Support Services, has written an article titled “Measuring Success: An Introduction to Metrics” for HDI's SupportWorld online publication.  The article is based on a presentation Gray gave at the HDI Capital Area local chapter meeting in April and that he Read more…

Gray to Present at National Conference

Edward Gray, systems integration and support specialist in UMW’s IT Support Services, has been selected to present “Measuring Success: An Introduction to Metrics” at the Service Management FUSION conference in early November. The presentation will provide attendees foundational knowledge on the topic of metrics, their definition, selection and use. Gray Read more…
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