Dining Q&A
Where may I get meal plan information?
Please pick up a meal plan brochure at any campus dining location or go to UMW.SodexoMyWay.com. Please note that all first-year residential students are required to purchase the Eagle Dining Plan. Off-campus students may purchase any available meal plans.
How do I purchase or change a meal plan?
First-year residential students will have meal plans assigned. They don’t need to do anything. Off-campus and upper-class students can make meal plan selections or request changes through the Housing portal. Off-campus students should be sure to select the off-campus student option. Meal plan changes can only be made during the first week of classes. For assistance, contact Chris Porter at cjporter@umw.edu.
Can meal plans be used off-campus with UMW’s merchant partners?
No, meal plans may be used only in University Dining facilities. However, merchant partners do accept EagleOne payments. EagleOne is a debit account that you can set up for your student. Contact the EagleOne Card Center for more information.
What are the available dining options?
Restaurants at the Top of the Cedric Rucker University Center offer guests a variety of cuisines in an all-you-care-to-eat dining environment. The cost for students with meal plans is just one “meal swipe”. The daily menus include international cuisines, allergen-free meals, vegan and plant-based dishes, classic home-style meals, plus burgers, pasta, pizza, salads, and desserts. Check out the Guide to Dining on the dining website for more details.
Retail Dining Shoppes – There are several fast-casual dining shoppes on campus where students can grab quick meals or snacks, including Vocelli Pizza, Katora Cafe, Hissho Sushi, Mein Bowl, Panera Bread, and the Simply To Go Market. Using Campus Grubhub, students can also place and pay for orders in advance from every location except the market. The serving hours and menus for the Retail Dining Shoppes can be found on the University Dining website.
Are special diet options available?
Yes! The Top of the CRUC offers vegan, plant-based, and gluten-free options. Simple Servings offers flavorful meals prepared without the most common allergens, which account for 90% of all food allergy reactions. If your student needs to follow a special diet contact Rose Benedict, University Dining Marketing Manager and Dining Concierge, at 540-654-2169 or Dining@UMW.edu for assistance.
What safety protocols are used in University Dining?
Every member of the staff has received extensive training in food safety, and protocols are in place to enable quick and easy adaptations to changing COVID-19 circumstances. Our style of service and safety measures will follow University, CDC, and local directions and guidelines. For additional information, contact Dining@UMW.edu.
Where and how can I get menu information, ask questions, or express my views on dining?
Viewing Menus: Use the Everyday by Sodexo app to see the menus (including nutritional and allergen information) for the Restaurants at the Top of the CRUC. Menus and operational hours for all campus dining locations can be viewed by clicking “Dining Near Me” on the dining website.
Dining Concerns: If you have concerns about your food or service, please speak with a dining manager or supervisor while you are still in the campus eatery so we can assist you immediately. If you are unable to do that, please see Rose Benedict, Dining Concierge, at the Concierge Desk outside the entrance to Panera in the CRUC between 11:30 am and 1:30 pm weekdays. At other times you can call her at 540-654-2169 or e-mail rbenedic@umw.edu. You may also contact General Manager David Schneider at rschneid@umw.edu or call 540-654-2230.
Questions, Comments & Suggestions: In addition to the speaking with a manager or connecting with our Dining Concierge or General Manager, you can give us feedback in these other ways:
- Text Messaging: Put the keyword UMWDining in the message box, followed by a space and your comments, and send them to 82257. You’ll receive a response within 48 hours.
- Comment Cards: Every dining location has comment cards and comment boxes where you can submit your feedback. If you don’t see them, please ask a server for assistance.
- Online Comments: You may also submit comments through our feedback form on our website.
- Customer Surveys: Invitations to take the Dining Surveys are e-mailed to everyone in the campus community once each semester. Watch for the e-mail links and complete the surveys.
Does University Dining Offer Free, Discounted or Special Events?
Yes! Follow @UMWDining on Facebook and Instagram to participate in games and contests for prizes, and to learn about upcoming special events.
Join UMWFoodies! When you opt into this text messaging group, you’ll receive notices when free food samplings or major special events are taking place. You will also be notified if any dining locations need to alter their operational hours due to dangerous weather or other emergency situations. (All messages are sent by our Dining Concierge. You will not receive junk messages and your phone number will not be shared with anyone else). To join, text UMWFoodies to 82257.